Billing Services Customer Survey
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City of Peoria Billing
The City of Peoria Billing division would like to provide you with the best possible service and your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below.
1.
What was the nature of your contact with us?
*
Please mark the appropriate response.
General Billing Question
Disconnection Notice
High Bill
Payment Plan
Other, please specify
2.
Was your contact:
*
Over the phone
In-person
Email or Web
3.
Please rate us on the following categories:
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Not Applicable
Ease in accessing service
Courtesy and helpfullness of staff
Completeness of information
Accuracy of information
Response time
Overall quality of service
4.
Please provide us with any additional comments you want to share about your experience with us.
5.
If you would like to be contacted by us, please provide the following contact information in the comments box below:
Name, Address, Account Number, Daytime contact phone number, Email address
City of Peoria - 8401 W. Monroe Street, Peoria, AZ 85345 - 623-773-7160