e-Billing Survey

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e-Billing Survey

The City of Peoria Customer Service division would like to provide you with the best possible service and your input is vital to our success. Please help us serve you and others by taking a few minutes to answer the questions below concerning our e-Billing option. Thank you for responding.

How long have you been using e-Billing?*

More than 3 years

2 to 3 years

1 to 2 years

Less than 1 year

Other, please specify

Please rate us on the following*

	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree	Not Applicable
e-Billing was easy to setup.
The email notification contains all the information I need to pay my bill.
I receive my notifications on time.
Peoria Utility e-Billing compares favorably with other e-Bill sites that I use.

3.	Comments:

4.	If you would like to be contacted by us, please provide the following contact information in the comments box below: Name, Address, Account Number, Daytime contact phone number, Email address